Have you ever run late because you could not find where in the world you have kept your driving license? You run around your house in your office wear, extremely late for your office meeting, and this situation isn’t helping either.
We have several important documents required in our daily lives, and managing all of them can be a chore. Many of us find it a hassle, and losing one of them is not something we would want.
Well, what if we tell you there is a way out of this daily trouble? Yes, you have the option to keep all your documents under one roof digitally so that you can access them whenever and wherever you want.
The answer to all your trouble is DigiLocker, your digital manager for all your digital document needs. However, we aren’t here to sing praises for this website but to address users’ concerns regarding them.
We have encountered many users wanting to know how to delete their DigiLocker account permanently. Are you one of them too?
So, what are you still waiting for? Well, we are here with all your concerns, so you have come to the perfect place. Let us not wait any further and delve right into the blog to learn more about the topic and get the answers you need.
What is a DigiLocker account?
The government of India uses DigiLocker as a platform for the issuance and verification of documents and certificates, according to DigiLocker’s Twitter account. In actuality, the Ministry of Electronics & IT has made it its major project.
The app was created as part of the Digital India program. Contrary to what many people believe, the digital locker is not merely for storing papers. You can also get your original documents by getting in touch with issuers via your DigiLocker account.
Every single one of your documents will be in digital format, in case you weren’t aware. In actuality, the app helps to eliminate hard copies by facilitating the exchange of digital documents.
We can understand your fear that the portal may be insecure due to the millions of users who are accessing it. However, you should not be concerned about it. DigiLocker uses 2-factor authentication via which it verifies your identity: OTP (One-time password) and PIN and OTP and Username. Thus, the app is safe and provides a high level of security.
Can you delete your DigiLocker account permanently?
Ever since DigiLocker has existed, life and paperwork have been much more convenient.
However, at times, we wish to delete our accounts for different reasons.
But do you know that there is no way you can delete your account directly once you activate an account?
We need to explain two different account types of DigiLocker in order for you to understand it better.
Did you know that there are two DigiLocker accounts: Verified and non-verified accounts? Let us first understand how these two accounts differ.
These two accounts are separate from one another by a clear distinction. To have a verified account, you must have your Aadhaar card. However, all that is required to create a non-verified DigiLocker account is your phone number.
Keep in mind that you can only upload the files via your DigiLocker drive if your account isn’t verified. You need to have a verified account to use services like issuing authentic documents to your account besides access to a DigiLocker drive.
You should be aware that there is no way to delete your account once it has been verified using an aadhaar card. Thus, make sure you follow the steps below to make things clearer. It’s not hopeless, and we’ll explain why in the sections below.
Use the email method to delete your DigiLocker account
Every website or app that you use creates a medium via which users can reach out to them directly. They either have a contact number or email address. Fortunately, DigiLocker uses the email approach via which you can reach them.
Now, you must create a compelling subject line along with a proper body and give valid reasons why you wish to delete your DigiLocker accounts.
The official email address for DigiLocker is – email@example.com.
Add the DigiLocker account deletion request as the subject line.
We will provide you with a sample template for the context of the email.
Hi DigiLocker support team,
My name is (your name), and my registered email address is (firstname.lastname@example.org). I want to request you delete my DigiLocker account permanently due to (reasons). I hope you consider my request as early as possible.
Contact the DigiLocker support center
We believe the next strategy is to contact the DigiLocker support team if you don’t get the reply you looked forward to via the email method. We will explain the steps below, so make sure you go through them attentively.
Steps to contact the DigiLocker support center:
Step 1: To begin, you must access the DigiLocker website on your device. Make sure you are signed in to the platform to initiate the steps.
Step 2: Navigate to the lower region of the page. Go to the lower right corner to select the Contact button.
Step 3: In the next steps, you must choose to Raise a query on the screen.
Step 4: Upon doing so, you will be whisked to the DigiLocker support center page.
Step 5: Under the Help tab, you must enter your full name, email, and mobile number.
Step 6: You will see the Need Help box next. Please select Other documents/certification here.
Step 7: Next, you will see sub category where you must enter other issues. Select others in sub category 2.
Step 8: You must be brief and elaborate on why you have decided to delete your DigiLocker account under the Add details box.
Step 9: Finally, you must click the submit button to complete your action.
Frequently asked questions (FAQs)
How long should I wait for the DigiLocker support team to contact me?
You should wait for two days (48 hours) for the DigiLocker support team to contact you. However, please be patient if they don’t contact you immediately afterward. Give them a week, and then send a follow-up message.
How can I delete documents in DigiLocker?
Steps to delete documents in DigiLocker:
Step 1: To begin, you must open your DigiLocker website. Please sign in to your account.
Step 2: Find the Uploaded documents section on the page and click on it. It is present in the left corner, and select the document you want to delete.
Step 3: Do you see the Delete option at the bottom? Please tap on it.
Can I delete the issued documents on DigiLocker?
No, you cannot delete the issued documents from DigiLocker. Hopefully, the feature will be updated, but no such feature is available for now.
And that’s a wrap
Now that we have reached the end of our discussion, let’s recap the key takeaway of the blog, shall we?
We talked about how to delete the DigiLocker account permanently.
We first started by describing what the DigiLocker account is. Next, we discussed if there was a possibility of deleting the account.
We included two methods via which you can delete your DigiLocker account. We discussed the email method and contacting the support team.
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